Privacy Policy

Last updated December 17th, 2024.

1. Introduction

Welcome to makestorybook. This Privacy Policy describes how we collect, use, store, and protect your personal information and uploaded content when you use our AI storybook generation service.

2. Information We Collect

2.1 Account Information

Third-Party Authentication

Our app allows users to sign in using third-party authentication services such as Google or Facebook. When you choose to sign in via these platforms, we only access the minimum information required to create and manage your account. This typically includes your name, email address, and profile picture, depending on the permissions granted to us by the third-party service.

Data Collection and Use

  • Information We Access: When using third-party authentication, we collect and store the following information from your linked account:
    • Name
    • Email address
    • Profile picture (optional)
  • Purpose of Use: This information is used to:
    • Create and manage your account on our platform.
    • Authenticate your identity securely.
    • Provide a personalized user experience.
  • No Posting or Additional Permissions: We do not post anything on your behalf or request permissions beyond basic profile and email information unless explicitly required and agreed upon.

Third-Party Services

  • The data shared during authentication is governed by the respective third-party service's privacy policy. We recommend reviewing their policies:

Data Security

We prioritize the security of your data:

  • Authentication tokens from third-party services are securely stored and never shared.
  • We do not store your third-party account passwords.

User Control

  • You may disconnect your third-party account from our app at any time by managing your account settings within the app or through the third-party service.

2.2 User-Uploaded Content

  • Images used for storybook generation
  • Metadata associated with uploaded images (file type, size, upload timestamp)

2.3 Payment Information

  • For paid subscriptions, we collect payment details through secure third-party payment processors (Stripe)
  • We do not directly store complete credit card information

3. How We Use Your Information

3.1 Service Functionality

  • Generate personalized AI storybooks
  • Process and manage user accounts
  • Provide customer support
  • Communicate service updates and features

3.2 Improvement and Analytics

  • Enhance AI generation algorithms
  • Analyze user experience
  • Develop new features
  • Monitor and prevent fraudulent activities

3.3 Marketing and Communication

  • Send optional newsletters
  • Provide service-related announcements
  • Share promotional offers (with user consent)

4. Image and Content Handling

4.1 Image Processing

  • Uploaded images are stored during storybook generation
  • Uploaded images will be deleted if the storybook or user account is deleted
  • Generated storybooks may be retained based on user account settings

4.2 Content Confidentiality

  • We do not share individual user images with third parties
  • Generated storybooks may be used for service improvement

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share information with:

  • Cloud hosting providers
  • Payment processors

5.2 Legal Requirements

We may disclose information if required by:

  • Law enforcement requests
  • Legal proceedings
  • Government regulations

5.3 Business Transfers

In the event of a merger, acquisition, or sale of company assets, user information may be transferred.

6. User Data Rights

6.1 Access and Control

Users can:

  • View and edit account information
  • Download generated storybooks
  • Request account deletion
  • Opt-out of marketing communications

6.2 Data Deletion

  • Account deletion removes personal information
  • Generated storybooks may be permanently deleted upon request
  • Deletion requests processed within 30 days or account deletion can be initiated in Account settings

7. Data Security

7.1 Protection Measures

  • Encrypted data transmission (HTTPS)
  • Secure cloud storage
  • Regular security audits
  • Access controls and authentication mechanisms

7.2 User Responsibility

  • Maintain account confidentiality

8. Cookies and Tracking

8.1 Cookie Usage

  • Use cookies to enhance user experience
  • Support authentication and security features

9. Children's Privacy

9.1 Age Restrictions

  • Service requires users to be 13 or older
  • We do not knowingly collect data from children under 13
  • Parents can request removal of any inadvertently collected child data

10. International Data Transfers

10.1 Global Service

  • User data may be processed in multiple jurisdictions
  • We comply with international data protection regulations
  • Implement appropriate data transfer mechanisms

11. Changes to Privacy Policy

11.1 Policy Updates

  • We may modify this policy periodically
  • Users will be notified of significant changes
  • Continued service use implies acceptance of updated policy

12. Contact Information

For privacy-related inquiries: makestorybook support [email protected]